Products

The Edge Products

Four coordinated product families designed to eliminate ambiguity through SLA-grade telemetry and defined operational boundaries.

Hub Control Satellite Compute Spoke Outcomes AI Zones

Hub Control

Governance Layer

The governance and control plane for each regional cluster.

What's Included

You're not buying "space." You're buying an enforceable envelope and the operating model behind it.

Cluster Governance Policy

Define who gets priority access when metros are constrained.

Recovery Precedence

Programmatic recovery order during outages and degradation events.

Expansion Sequencing Rights

Pre-negotiated upgrade path and option priority as capacity is added.

Routing Intent + Path Class Enforcement

Apply service class intent to primary/secondary paths (via Prime Connect).

Operational Command View ("Cockpit")

Portfolio view for capacity, performance, incidents, and change windows.

Telemetry & SLA Reporting Framework

Measured at defined demarc points with monthly compliance reporting and evidence retention.

What it unlocks

Faster expansion — Pre-defined growth path, fewer procurement cycles

Higher reliability — Recovery order + deterministic failover behavior

Better performance under load — Priority behavior is governed, not ad hoc

Reduced risk — Clear service boundaries and audit-ready telemetry

What's measured (SLA boundary)

Availability (service interface)

Latency percentiles (p50/p95/p99) where applicable

Jitter and packet loss where applicable

Failover events and durations

Incident timelines + change windows

Measurements are demarc-to-demarc within the Edge service boundary; customer LAN and unmanaged last-mile are excluded unless specifically contracted.

Optional add-ons (upcharges)

Reserved Capacity Block: Guaranteed expansion capacity held for your growth plan.

Priority Class Upgrade: Higher precedence under metro constraints and peak load events.

Enhanced Telemetry Export/API: Customer SIEM/NOC integration, automated reporting feeds.

Compliance Reporting Pack: Audit-ready evidence bundles and custom reporting cadence.

Dedicated Interconnect / Cross-Connect Management: Where supported in-market.

Ideal customers

SASE / security vendors expanding POP coverage

Regulated enterprise rolling out multi-site edge strategy

AI inference platforms operating across many metros

Carriers and network providers building metro edge services

How it works

Define the region + cluster scope

Identify the hub and the satellites/spokes it governs.

Assign policy classes

Priority, recovery order, reserved headroom, and upgrade eligibility.

Operate via the cockpit

Monitor performance, track incidents, manage changes, and execute upgrades.

Quote inputs (2 minutes)

Primary metros / region(s)

Required tiers (Satellites, Spokes, AI Zones)

Redundancy needs (dual-path, failover requirements)

Performance targets (what matters: p95, jitter, loss, availability)

Timeline and initial footprint (racks / kW / MW)